Returns & Exchanges

We stand behind the quality of our goods and offer a straightforward return process for items in original condition within 30 days of purchase. Our goal is to ensure your Filson gear lasts a lifetime and meets your complete satisfaction.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

• 2.
  Print Your Label

  Generate and print a prepaid UPS shipping label directly from the portal; a small return shipping fee will be deducted from your final refund.

• 3.
  Pack Your Gear

  Securely pack the unused items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.

• 4.
  Drop Off and Refund

  Drop your package at any authorized UPS location; once our warehouse inspects the return, your refund will be processed to the original payment method within 10 business days.